Mark Fulgueras

Operations Manager

Mark Fulgueras is operations manager at The Financiers Group in Melbourne. He works to ensure we consistently deliver an exceptional customer experience.


Personal Information

Skill

Know about me

Mark’s experience makes him an ideal fit for our operations manager role. Initially supporting our team as a contractor to manage loan processing from submission to settlement, he joined The Financiers Group as a permanent employee in 2017.

Mark’s detailed lending operations knowledge allows him to manage and optimise our processes and policies. He understands the practices of our panel of lenders and works to align our approach to ensure we consistently deliver an exceptional customer experience.

Mark’s ability to balance strong attention to detail with a big picture perspective lets him provide targeted training and support to our brokers and administrative staff.

Proactive, professional and relationship-focused, Mark won Best Loan Administrator in the 2018 Victorian The Adviser Better Business Awards.